Elevator Outage Options

In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed. 

PLATFORM 2 ELEVATOR (RICHMOND, MILLBRAE/SFO/DALY CITY DIRECTIONS) 

  • Can't enter station:   Take the Platform 1 elevator to opposite platform.  Go back to  Coliseum and board desired train.
  • Can't exit station:  Continue on BART to Lake Merritt and return to Fruitvale. Exit using Platform 1 elevator.

PLATFORM 1 ELEVATOR (DUBLIN, BERRYESSA DIRECTIONS) 

  • Can't enter station:   Take the Platform 2 elevator to opposite platform.  Go back to Lake Merritt and board desired train.
  • Can't exit station:  Continue on BART to Coliseum and return to Fruitvale. Exit using Platform 2 elevator.

 

Entering Fruitvale Station

Check the status of out of service elevators ELEVATOR ALERTS

The train platforms at Fruitvale Station are located on a raised platform. Concourse level is on the street level.

There are two separate elevators for either San Francisco, Richmond bound trains or Berryessa/North San José, Dublin/Pleasanton bound trains. Both separate elevator doors open inside the paid area. Press “P” for train platform level.

At the train platform level, from either elevator, you will be approximately at the center of the boarding area.

Exiting Fruitvale Station

The train platforms at Fruitvale Station are on located on a raised platform.

There are two separate elevators for either San Francisco, Richmond bound trains or Berryessa/North San José, Dublin/Pleasanton bound trains located approximately at the center of the train platform. Press “S” for street level.

When exiting the elevator, from either elevator, you will be inside the paid area.

Image removed.

Fruitvale station accessible path