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BART Customer Services representative opens the curtain behind answering and listening to riders
BART Customer Service representative Michelle Pallen-Mendiola poses with staff in front of merchandise booth at a community event pre-pandemic Daniel was on a plane ready to depart at SFO with his family for a wedding, concerned whether his parked car at Millbrae would be ticketed or even towed after he
Seen & heard on BART this week: carols, fake Chanel, E-40, meditation
BART riders are a busy bunch -- taking trains to work, to play, to meet friends and travel around the Bay Area. While they're on BART they're gaming, crocheting, listening to music, reading and people-watching. Here's a fresh batch of things people saw and talked about on BART this week. We'll update this
BART increases service for Giants parade; trains will run until 2AM
BART is gearing up to carry hundreds of thousands of baseball fans to downtown San Francisco on Friday, October 31 to celebrate the Giants World Series seventh game win. BART will run its rush hour service all day--using every available train possible. To ensure that everyone can get home safely, trains will
BART ridership up over Labor Day weekend, overnight ridership down
A total of 539,400 passengers took BART over the Labor Day weekend. That's 61,800 or 13% more passengers than BART anticipated would've taken BART had Caltrans not shutdown the eastbound lanes of the Bay Bridge for the entire weekend to perform earthquake retrofit work. The number of people who took BART
BART Rider Action Alert: State support for public transit at stake
Dear Rider: We at BART want to make you aware that Governor Arnold Schwarzenegger and the State Legislature are considering permanently eliminating the very program that funds public transit. That program is called the State Transportation Assistance (STA) fund. They may slash these funds in order to once
BART Police persistence pays off, results in arrest of armed and dangerous parolee
BART investigators seeking additional information from witnesses A parolee suspected of robbing a person - and who was considered armed and dangerous - sits in jail thanks to the tireless efforts of several BART Police officers who just wouldn't give up. The incident began at 10:25 p.m. on July 28, 2010 when
North Concord Station gets guaranteed parking with the Scoop to BART carpool program
Starting on May 21, 2018, BART patrons can carpool to the North Concord/Martinez Station and get guaranteed parking until 10:00 a.m. when they use carpooling app, Scoop. BART will allocate permit parking spaces at North Concord station specifically for carpoolers using Scoop. The app efficiently connects
New Bike Station at Downtown Berkeley BART Station will feature lots of amenities
Employee Felipe Morales at the old bike station By Xuan Lam BART Website Intern If you bike around Berkeley, you’re probably familiar with the bike “cage” on the concourse level of the Downtown Berkeley BART Station. This free bike storage area was started in 1999 and has become more and more popular over
BART awarded $1 million by US Dept. of Transportation for roadway safety improvements
BART received a $1 million award from US Department of Transportation's Safe Streets for All (SS4A) Program to develop a safety action plan to improve roadway safety at and around BART stations, including potential improvements to bike/pedestrian access our stations. Through the SS4A Program award, BART will
BART opens up extra long-term parking spaces for holiday travelers
BART is opening up extra Airport/Long-Term parking spaces this holiday season and is urging the public to purchase their parking permits early as the agency expects a heavy demand from people who are getting ready to fly out of town. Permits are available now, but only online at www.bart.gov/parking . BART