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BART unveils new fare gates at West Oakland Station

New fare gate at West Oakland

As part of its Safe and Clean Plan, on December 28, 2023, BART unveiled prototypes of its new fare gates at the West Oakland Station. The system is upgrading its fare gates for the first time in 20 years. BART has committed to opening 700+ new fare gates systemwide by the end of 2025. 

Watch the time lapse video.

Mechanical Door Lock to be Installed Soon

These are not the final version of the fare gates that will be installed throughout the rest of the system. The development team will be installing the latest door-braking technology in the coming weeks. This mechanical door lock will be exclusive to BART. No other transit system in the world has it. Once installed, these gates will be harder to push through than any other fare gate in the world. 

The prototypes now installed at West Oakland will test the new gates in a station environment with riders. Initial field testing will primarily focus on door material options. 

BART will announce the next eight stations to get the new fare gates at the January 11, 2024, board meeting. 

“As a transportation system, we take tremendous pride in saying our riders are what runs BART," said BART General Manager Bob Powers. "Among the world’s transit agencies, BART relies the most on rider fares; they are directly responsible for funding our operations. These new, state-of-the-art fare gates will protect against fare evasion, expand access to transit-dependent riders, and reduce system downtime due to maintenance, which helps boost investment in BART’s long-term growth.”

“We welcome the new fare gates starting at West Oakland and its future expansion to other stations," said BART Police Chief Kevin Franklin. "These stronger, higher gates will limit fare evasions through self-enforced fare payments, keep riders safe and engaged to return to BART, and have police officers focused on more serious situations that require emergency services.”

While BART is rolling out new fare gates to boost safety and reduce fare evasion, the agency is also working to increase access to BART by more than doubling the discount for low-income individuals from 20% to 50% beginning January 1, 2024.

BART’s Safe and Clean Plan focuses on attracting riders to return to the system by reimagining the BART experience. BART is making dramatic improvements, from new payment systems to infrastructure renovations. It's all being done to guarantee customers a clean, safer ride and ensure BART is the safest way to travel around the Bay.

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Time lapse video
List of discounts BART offers through Clipper including a QR code that links to additional info.

BART riders notice extra security after death of Osama bin Laden

BARTtv: Video of officers

Critical Asset Patrol officers at press conference BART riders will notice extra security today and in the future, as the transit system steps up police presence following the death of al-Qaida leader Osama bin Laden. While there has been no specific threat, BART is taking a number of steps to increase

BART adds "Developer App Center" to website, lists third-party apps

As part of continuing outreach to developers and customers, BART has created a “ developer app center” section of its website where third-party applications for various platforms are listed. BART was one of the first transit agencies in the country to open up its schedule and real-time information to third

NOBLE presents DRAFT Management Audit of BART Police at Special Board Meeting

The National Organization of Black Law Enforcement Executives (NOBLE) has prepared a DRAFT Management Audit of the BART Police Department. The DRAFT Management Audit will be finalized after NOBLE presents its findings and recommendations at a Special Meeting of the BART Board of Directors on Thursday, October

October 17: BART participates in Great California ShakeOut 2024

Graphic reading Get Ready to ShakeOut. October 17, 2024. Register: ShakeOut.org

BART will participate in the 2024 International ShakeOut Day earthquake drill on Thursday, October 17, to test our emergency response systems and to help raise public awareness of the importance of having a plan and being prepared.

At 10:17am, BART staff will trigger our ShakeAlert early warning earthquake system to ensure it is functioning and working correctly. Once triggered, trains will automatically slow down to 27 mph. Then all trains will come to a very brief stop. BART will also make a systemwide public announcement encouraging riders to be prepared for earthquakes. BART will also test our internal communications systems to notify employees and the Operations Control Center will observe earthquake alarms and our train control systems to ensure they are working properly.

ShakeAlert Early Warning Earthquake System

BART is an early adopter of the ShakeAlert system, which is connected to seismic stations located throughout Northern California. When the alarm is triggered, the system sends a speed restriction command to trains. This system removes human response time and can even slow trains down before the shaking occurs depending on how far away the quake is centered.

BART to Simulate Damage Inspections

BART has added simulated damage inspections to its ShakeAlert drill. Shortly after ShakeAlert is triggered Thursday, about 60 engineers will divide into teams and fan out to all 50 stations to conduct structural assessments. The engineers will inspect walkways, support structures, elevators, escalators – anything that could sustain damage in a powerful earthquake. The simulation is designed to identify areas for improvement and to exercise “muscle memory” for BART’s earthquake response. 

Emergency Response Plan

BART has an Earthquake Emergency Response Plan, and we hold several drills a year to ensure staff is trained and ready to respond. In the event of an earthquake, riders should listen for instructions from BART personnel. Employees are trained to evacuate the public from dangerous areas.  Following an earthquake, BART trains are held in place (except for trains in the Transbay Tube and BART Caldecott Tunnel) until it is determined it is safe to move the train to the nearest station where riders will be offboarded.

Earthquake Safety Tips

Where will you be and what will you do when the next big earthquake hits? Taking time to consider these questions now could help if you ever do find yourself in an earthquake.

LISTEN FOR INSTRUCTIONS

That’s one reason why the first guideline in a BART emergency is to follow instructions from BART personnel. The BART Operations Control Center is in constant communication with trains and Station Agents and is in the best position to manage emergencies and provide direction for the public.

ON A TRAIN

If you’re on a train during an earthquake, Train Operators will follow BART’s established emergency plan and provide you with important information. Sit down or grab a handhold to avoid injury. If an evacuation is necessary, emergency response personnel will coordinate.

IN A STATION

If you’re in a station during an earthquake, back away from the edge of the trackway. If you’re in the station concourse, don’t proceed to the platform. Instead, prepare to evacuate the station under the direction of BART personnel.

TRY TEXTING

No matter where you are, emergency experts recommend using text messaging instead of cell calls to communicate with family and loved ones in an emergency. Cell networks can be overwhelmed if everyone’s trying to call at the same time; text messages can be more efficient.

Earthquake Safety Program Completed in 2024

In September 2024, BART completed its Earthquake Safety Program, which retrofitted vulnerable high traffic portions of the original system to make it safer in a large quake. The Earthquake Safety Program was funded in part by Measure AA, a $980 million general obligation BART bond approved by voters in 2004. The program focused on upgrading portions of the original system not only for life safety but also to ensure that we can return to operation shortly after a major earthquake.



Visit Shakeout.org for simple safety steps during earthquakes.

BART overall rider satisfaction up 16 percentage points in latest survey

Customer satisfaction ratings among surveyed BART riders are up 16 percentage points from the last survey two years ago. In the most recent survey, 72% of riders reported being satisfied with BART, compared to 56% in the 2018 survey. 81% would recommend BART to a friend (up from 74%) and 66% agree BART is a

Lessons of 2010 help BART plan extra service for 2012 Giants parade

BART’s highest-ridership day ever was the 2010 Giant’s World Series victory parade with 522,198 riders. Now it’s 2012 and the Giants are World Series champions again. This time the parade comes on a day that would typically have high ridership already – Oct. 31, Halloween, when many people take BART for