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Ambassador Sequoia Taylor talks with a customer on a train Story by MELISSA JORDAN | Photos by MARIA J. AVILABART CommunicationsThe word “ambassador” derives from the Latin ambactus, which dates to the 14 th century and means servant or minister.BART Police’s Transit Ambassadors mark their first anniversary

San Francisco is well on its way to adopting a new program to reduce the number of people with substance use disorder and mental illness who are incarcerated, by redirecting them into treatment before they are arrested. The Health Department, which is leading this effort, received preliminary notice of a $5.9

Halloween is just around the corner which means the BART Police Department "Trunk or Treat" event is back!Come join our officers and staff at the Pittsburg/Bay Point BART Station on Friday, October 26 from 4-7 p.m for our third annual "Trunk or Treat" festivities. Children dressed in their Halloween costumes

Morning Service: First Come, First Served 7 buses at 5am at El Cerrito del Norte, Walnut Creek, Dublin/Pleasanton, Fremont & West Oakland Stations BART will provide limited charter bus service to and from San Francisco during the peak commute periods: starting at 5am from five East Bay stations and 3pm - 7pm

BART continues to serve thousands of essential workers who ride to and from work. Since the first shelter in place order went into effect, BART ridership has declined nearly 90%. Today we met and spoke to some of them in Oakland. All work in healthcare, helping in the Bay Area’s fight against the coronavirus

Get a free Clipper card! We told you that our retail ticket network was shrinking, and it has. Paper discount tickets are pretty scarce. But the discount rates for Red, Green and High Value Discount tickets are available on Clipper, the regional transit fare payment system. If you already have a Clipper card

Ed Roberts Campus exterior. Photo by Xuan Lam By Melissa Jordan BART Senior Web ProducerThe Ed Roberts Campus, located directly above the Ashby BART Station, celebrates its grand opening on Saturday, April 9, after more than a decade in the making. The campus is one of the world's best examples of universally

New sign features larger letters against colored background BART riders are noticing new and improved signs in downtown San Francisco stations - part of an ongoing program throughout the BART system for wayfinding and signage improvements. Signs are just one element of the bigger concept of "wayfinding" --

Pop-up mask giveaway events to meet the artist will be held Thursday Sept 24 and Thursday Oct 1 at Civic Center Station from 10am-Noon. By MELISSA JORDANBART Senior Web Producer Berkeley multidisciplinary artist Tosha Stimage wants to change the way we think of masks.In partnership with BART, Stimage’s art

By MELISSA JORDANBART Senior Web Producer From street to concourse, from concourse to platform, a system of exquisitely complex people-moving machines chugs away each day at BART. If trains are the face of BART, these machines -- escalators and elevators – are its circulatory system, propelling passengers who