Search

Beginning November 30, 2023, paper tickets will no longer be accepted at BART as fare payment and for use at the fare gates. This change is occurring as BART begins to roll out new state of the art fare gates which will not accept paper tickets and as Clipper prepares for the launch of the next generation of Clipper. 

Paper tickets balances cannot be transferred onto a Clipper card. BART offers paper ticket refunds for tickets with a remaining value greater than $1.00. It can be multiple tickets that add up to $1 or more. Click here for directions to request a refund. 

There is no deadline for requesting a refund. Refund requests do not need to be submitted by November 30th. 

Pay By Phone

Clipper is now available through Apple Pay and Google Pay. Riders can get a new Clipper card on their phones for free (normally $3). Funds added using Apple Pay and Google Pay are immediately available for use.

Set up is easy and can be done on the spot or in advance while you are at home. Every rider needs their own digital card. For families travelling together, multiple cards can be added to an Apple phone, but users must turn off Express Transit mode to toggle between each card when tagging at the fare gate.   

Next Generation Clipper

BART has moved to a Clipper-only fare payment system because the region has prioritized the use of Clipper as the Bay Area’s all-in-one transit card administered by the Metropolitan Transportation Commission. In calendar year 2024, the next generation of Clipper will be rolled out including open payment which provides the option to tag a credit/debit card at a BART fare gate, including Apple Pay or Google Pay, without setting up a card on your phone in advance. The next generation of Clipper also opens the door for new discount programs, promotions, and potentially fare capping for BART riders. 

------

September 11, 2023 Update:

Beginning Saturday, September 30, 2023, BART will no longer sell magstripe paper tickets at SFO. Only Clipper cards will be available at SFO vending machines and riders will continue to be encouraged to add a Clipper card to their phone for a card-free option. 

BART began offering paper tickets at SFO in October 2022 in response to global supply chain issues impacting the region’s plastic card inventory. The region now has an adequate supply of cards and BART will eliminate the sale of all paper tickets. This includes the sale of red paper tickets at the Customer Service window at Lake Merritt Station for RTC applicants waiting for their Clipper card to arrive and paper tickets for group sales.  

Riders are still able to use the paper tickets they already have on hand, including weekend promotion tickets, to enter and exit through most fare gates until November 30, 2023. 

(Tuesday, 11/19 11:45am update)

Statement from BART Police Chief Kevin Franklin on the incident at Union City Station:

"On Monday, November 18, at 8:57pm BART PD officers responded to a report of reckless driving in the parking lot of Union City Station. As part of the overall investigation, the two responding officers conducted a traffic stop. During the traffic stop, the driver is alleged to have assaulted a police officer which led to one of the officers discharging their firearm. 

The suspect, 32-year-old Jasmine Gao of Union City, was shot in the upper body. Gao was provided with immediate first aid and was taken to a nearby hospital for treatment. Once medically cleared, she will be charged with assault with a deadly weapon on police, reckless evading, failure to follow a court order, and resisting arrest with an enhancement of committing a felony while out on her own recognizance. She also had two outstanding arrest warrants. The suspect is reported to be in serious, but stable condition.

Pursuant to standard department protocol, drug and alcohol testing was conducted for the officer who fired their service weapon. Per policy, both officers had their body-worn cameras activated. 

Union City Station was closed Monday night as part of the investigation and was reopened in time for the start of BART service Tuesday morning. Union City Police also responded to the incident and provided support including securing the scene. Anybody who may have additional information should contact BART PD detectives at 510-464-7040."

(Tuesday, 11/19 9am update)

Here's the entry for this incident in BART PD's daily log:

245 (c) PC / 2800.2 CVC / 166(a)(4) PC / 148(a)(1) PC / Warrant (x2) Arrest (Prohibition Order will be issued) – Union City Station

11/18/2024 2057 hours Officers conducted a traffic stop and contacted the driver Jasmine Gao (05/03/1992, Union City). During the incident, an officer involved shooting occurred. The suspect was taken into custody and transported to hospital for treatment. Once medically cleared, Gao will be booked into the Alameda County jail in Dublin on the above listed charges. 2411-1355 L26 

Additional info:

The listed charges include assault with a deadly weapon on police, reckless evading, failure to follow a court order, and resisting arrest with an enhancement of committing a felony while on your own recognizance. 

BART Police confirms an officer-involved shooting took place approximately 9:30pm on Monday, November 18, 2024 in the parking lot of the Union City BART Station. One suspect was shot by police and transported to the hospital. Their condition at this time is unknown. BART Police closed the station on Monday night for the investigation. More details will be released as information is confirmed.

Per policy, BART’s Office of the Independent Police Auditor has been notified and has responded to the scene for their investigation.