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Station Profile Study

BART’s largest customer survey, the Station Profile Survey, was most recently conducted in spring 2015. Nearly 44,000 weekday customer interviews were completed, covering topics such as access modes to stations, origin and destination locations, and demographics. The 2015 study used a new methodology –

Proof of payment required starting in 2018

Chinese (在中文) Spanish (En Español) Starting in 2018, BART will require proof of payment inside the paid area of stations and on-board trains. Any person inside the paid area of BART must be prepared to show a magnetic stripe ticket or Clipper card with valid fare. The BART Board of Directors passed the proof

Normal Red Line service now restored with up to 10-car trains

5/6/22 Update Longer trains are once again running on the Red (Richmond to Millbrae + SFO) and Orange (Richmond to Berryessa) lines following ongoing cable replacement work between the Richmond and El Cerrito del Norte stations. In early March, BART experienced a cable fault that forced us to operate train

Extra patrols and alert rider help nab car break-in suspect

An auto burglary suspect allegedly responsible for five break-ins at the MacArthur Station parking lot yesterday is in custody thanks to an alert customer who reported suspicious activity to a nearby BART Police officer. At 1:50 p.m. yesterday, December 7, 2017, a customer noticed a man smashing windows and

Extra Airport/Long Term parking spaces

BART has opened up extra Airport/Long Term parking spaces to make train-to-plane holiday travel even more convenient and cost effective. Two hundred fifty extra Airport/Long Term permits are available at www.bart.gov/parking through November 26 th and then again from December 20 th through January 2 nd. For

Workforce

Strategic indicator: Turnover rate of Employees in Critical Positions Goal: Invest in our current and future employees' development, wellness, and diversity Many kinds of workers are needed to keep BART running smoothly, but certain workers play a particularly critical role, especially those in specialized

NTSB investigating fatal accident at Powell Street Station

BART is investigating a fatal accident that occurred at Powell Street Station at 3:16pm on Monday, September 13, 2021. NTSB investigators are also investigating. The tragic incident began on the platform. A female was on the platform with a dog that was tethered to her waist. She boarded a Dublin/Pleasanton